Option to cancel sending NPS

An email with NPS measurement goes out automatically 2 days after the rejection or acceptance of the candidate. There may be a situation when you need to cancel the sending of an email with NPS measurement, e.g. in the event of an unwanted rejection of a candidate or if we have already communicated with the candidate and it is obvious that a possible email with an NPS question would rather "prick" him.

Let's simply show you how:

  • The NPS section will be displayed on the candidate's profile at the time of rejection/acceptance.
  • We set the cancellation using the "three dots" in the right part (see the first picture below).
  • The NP section in the left part informs you about the successful cancellation of the sending (see the second picture below)

 

💡If you measure NPS in your company, it is good to think that if you reject a candidate and do not inform him about it, there is a risk that he will learn about the rejection from the NPS report, which will cause a negative reaction from the candidate.

NPS cancellation settings
Canceled NPS submission
ATS Recruitis features Bulk tagging LinkedIn pluginLinking new responses from StartupJobsIntegration with Slack.comIntegration with CzechCrunch JobsCustom answer formsTalent databaseFacebook as a publishing channelFiltering in the overview of positions according to filter itemsCompetency modelDistribution of positions in the Recruitis systemCreation of a new positionAgency portal as a publication channelGoogle Chrome Plug-inCategory of tagsReasons for rejection of candidatesMeasuring candidate satisfactionRecord of communication with the candidateInterview planning Working with the hiring managersQuestions for the interviewSetting up and monitoring feedbackFiltering the candidates in the database by source Hot candidatesThe gender variable in e-mail templatesOnline interviews directly from RecruitisFast interview planningIntroduction video with an overview of ATS Recruitis settingsGDPR changes in the systemIntroductory video introducing ATS RecruitisComparison of candidates Notification of all notes on your positionsVariable stages of the recruitment processExternal sharing of the candidate cardsFilling in the candidate's personal data directly from the CV New applicant notification even for manually entered ones Two-phase authenticationOption to turn off adding a smart email to the copy of messages to candidatesAutomated candidate sharing and taggingOption to choose NPS senderThe Google Chrome plugin now also loads candidates from StartupJobsEnforce response form languageNotification of emails sent only to the system emailWebhooks for the Nelisa portalEnd of support for Internet Explorer 11IntegrationImpersonationTalent database and its possibilitiesAccount line manager vs. account with limited rightsKanbanManage profile photosProcessing the candidate list in the database (alternative to exporting candidate contacts)Copying and moving a candidatePrinciples of functioning of the candidate cardRecruitment flow and connection with email templatesUpload a response from a LinkedIn adClearing the image cache when sharing a position on LinkedInAdjusted dialogs for copying and moving a candidateScheduling a candidate interview right in your calendarAd response source vs. candidate resourceCandidate Service Prioritization (SLA)Management of communication regarding the rejection of applicantsNew GDPR filters in the databaseReports and statisticsGDPR consentsRecovering a deleted user accountReferralUser managementMulti-brand in email communication with candidatesFilters in position listsNPS metricApplicant import historyPractical example: candidate deletion vs. removing the answerForeign advertisementsOffers to candidates (offer management)Attachments of the applicantConfidential job positionPlace of workPreferred locationWebhooks for system eventsRenaming the candidateTagging notesOption to cancel sending NPSExpedited position publicationApplication for opening a position ("requests")SMTP settings for sending emailsElimination of the applicantWho has access to the candidate cardAutomatic responseClassified ads and ad templatesSending SMS from ATS Recruitis RecruitisOption to omit a candidate from the invitation saved in your calendarBulk actionsTo cancel a delayed email sendPosition sharing opportunities through ATS Recruitis' internal career siteConnection with the fajn-brigády.cz portalWithdrawal of consent to the processing of personal dataA reminder to take action with the candidateSend emails from Recruitis using your Outlook365 accountThe function to remove candidates from a position directly in the talent database

Related articles

10. 11. 2022

Bulk tagging

You don't have to tag candidates one at a time, but you can add or remove tags from an entire group of candidates.

10. 11. 2022

LinkedIn plugin

Keep an overview of contacted candidates on the LinkedIn professional network and use the option to easily download them directly to ATS Recruitis without the need for rewriting.

10. 11. 2022

Linking new responses from StartupJobs

Use the automated connection with StartupJobs.cz and get notified about new answers.