Option to cancel sending NPS

An email with NPS measurement goes out automatically 2 days after the rejection or acceptance of the candidate. There may be a situation when you need to cancel the sending of an email with NPS measurement, e.g. in the event of an unwanted rejection of a candidate or if we have already communicated with the candidate and it is obvious that a possible email with an NPS question would rather "prick" him.

Let's simply show you how:

  • The NPS section will be displayed on the candidate's profile at the time of rejection/acceptance.
  • We set the cancellation using the "three dots" in the right part (see the first picture below).
  • The NP section in the left part informs you about the successful cancellation of the sending (see the second picture below)

 

💡If you measure NPS in your company, it is good to think that if you reject a candidate and do not inform him about it, there is a risk that he will learn about the rejection from the NPS report, which will cause a negative reaction from the candidate.

NPS cancellation settings
Canceled NPS submission
ATS Recruitis features Bulk tagging LinkedIn plugin Linking new responses from StartupJobs Integration with Slack.com Integration with CzechCrunch Jobs Custom answer forms Talent database Facebook as a publishing channel Filtering in the overview of positions according to filter items Competency model Distribution of positions in the Recruitis system Creation of a new position Agency portal as a publication channel Google Chrome Plug-in Category of tags Reasons for rejection of candidates Measuring candidate satisfaction Record of communication with the candidate Interview planning Working with the hiring managers Questions for the interview Setting up and monitoring feedback Filtering the candidates in the database by source Hot candidates The gender variable in e-mail templates Online interviews directly from Recruitis Fast interview planning Introduction video with an overview of ATS Recruitis settings GDPR changes in the system Introductory video introducing ATS Recruitis Comparison of candidates Notification of all notes on your positions Variable stages of the recruitment process External sharing of the candidate cards Filling in the candidate's personal data directly from the CV New applicant notification even for manually entered ones Two-phase authentication Option to turn off adding a smart email to the copy of messages to candidates Automated candidate sharing and tagging Option to choose NPS sender The Google Chrome plugin now also loads candidates from StartupJobs Enforce response form language Notification of emails sent only to the system email Webhooks for the Nelisa portal End of support for Internet Explorer 11 Integration Impersonation Talent database and its possibilities Account line manager vs. account with limited rights Kanban Manage profile photos Processing the candidate list in the database (alternative to exporting candidate contacts) Copying and moving a candidate Principles of functioning of the candidate card Recruitment flow and connection with email templates Upload a response from a LinkedIn ad Clearing the image cache when sharing a position on LinkedIn Adjusted dialogs for copying and moving a candidate Scheduling a candidate interview right in your calendar Ad response source vs. candidate resource Candidate Service Prioritization (SLA) Management of communication regarding the rejection of applicants New GDPR filters in the database Reports and statistics GDPR consents Recovering a deleted user account Referral User management Multi-brand in email communication with candidates Filters in position lists NPS metric Applicant import history Practical example: candidate deletion vs. removing the answer Foreign advertisements Offers to candidates (offer management) Attachments of the applicant Confidential job position Place of work Preferred location Webhooks for system events Renaming the candidate Tagging notes Option to cancel sending NPS Expedited position publication Application for opening a position ("requests") SMTP settings for sending emails Elimination of the applicant Who has access to the candidate card Automatic response Classified ads and ad templates Sending SMS from ATS Recruitis Recruitis Option to omit a candidate from the invitation saved in your calendar Bulk actions To cancel a delayed email send Position sharing opportunities through ATS Recruitis' internal career site Connection with the fajn-brigády.cz portal Withdrawal of consent to the processing of personal data A reminder to take action with the candidate Send emails from Recruitis using your Outlook365 account The function to remove candidates from a position directly in the talent database

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