Call and SMS History from the Mobile App

Action History

If you use the ATS Recruitis mobile app for calling candidates, the calls (as well as sent SMS messages) will be recorded in the candidate's action history, similar to sent emails.

This information is available both in the action history in the mobile app and in the desktop version.

SMS Queue

In addition to recording information in the action history for a specific candidate, the mobile app also has an SMS queue. This stores both SMS messages to be sent (you must send the SMS from the queue directly on your phone - clicking send will open the standard SMS sending dialog), as well as sent SMS messages. The red icon with a number then shows how many SMS messages you have in the queue to send.

💡 Since operating systems do not allow monitoring of SMS sending, information about sent SMS in the action history and in the SMS queue in the Recruitis app means that the SMS was sent from the queue in the Recruitis mobile app, not necessarily that it was physically sent to the recipient from your phone in your SMS app.

Sending SMS from ATS Recruitis

The image below illustrates the entire process of sending SMS messages through the ATS Recruitis mobile app:

• Create the SMS text in the email sending dialog, just switch it to SMS mode
• Select the paired phone you want to send it to (i.e., the phone on which you have the app installed)
• After sending, a notification will appear on your phone (if you have notifications for our mobile app enabled)
• In the mobile app, display the SMS queue (the notification will take you there directly) and send the messages you want to send directly in the SMS app on your phone
• The sent message will be recorded in the sent queue