The phone is a suitable tool for reporting urgent problems (typically - Recruitis does not work at all), but due to the technical nature of ATS Recruitis, it is usually necessary to have specific information about the place where the problem occurred and the values that were displayed. For a quick and effective solution to the problem, it is therefore a good idea to accompany the phone call with an email with a provided screenshot with links to specific positions or candidates, etc.
On the other hand, especially in the beginning of using ATS Recruitis, you may come across situations where you want to set something up or use it for the first time, but you cannot find where it is done. In such cases, definitely don't hesitate to use the phone, we can save you hours of searching and a lot of frustration in just a few moments.